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My account's information has been erased how can I retrieve it?
Nicolas D. #24898
Messages 1 ✭✭
dans Mon compte Fizz
I can't call or recieve calls.
I can't use my mobile data.
I lost all of my account information.
I can't use my mobile data.
I lost all of my account information.
4
Réponses
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You must contact the support to check with them.
Are you sure to use the right email?
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
3- The green chat bubble should appear after a few seconds in the bottom right corner.0 -
Hello,
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Our business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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Leave us a message.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.0 -
Hope your problem is resolved. Can you please choose your best answer to close this post.
Have a good day.0 -
Nicolas,
Sorry,
You need to contact the Fizz customer service by chat.
This service is available from 8h00 to 21h00 each day.
To chat with Fizz team:
First, connect you to your Fizz account.
Then, search a FAQ
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.0 -
Thanks for your fantastic question.
In your case i suggest to contact a fizz rep by clicking on the green chat bubble available in your account dashboard, or by joining a rep by facebook under the name Fizz.
It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
Don't forget to mark this answer as the best answer!
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J’espère que votre problème est réglé. Pouvez-vous s.v.p. choisissez votre meilleure réponse.
Bonne fin soirée.0 -
Hello Nicolas !
I suggest you contact Fizz directly to get it resolved.
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HOW TO CONTACT FIZZ by Chat:
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Our business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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HOW TO CONTACT FIZZ on Facebook:
Leave a message on Facebook.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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Don't hesitate to give me a heart and/or mark my answer as the best if it was useful to you.
Have a great day ! 0 -
Hope your problem is resolved. Can you please choose your best answer to close this post.
Have a good day.0
