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Is FIZZ down actually

Christian N. #1449
Christian N. #1449 Messages 5 ✭✭
Hi;
I am NOT REGISTERED ON NEWORK SINCE A MOMENT.
I have done reboot of my phone, but no change.
Are yo uaware of any issue?
I am located in Laval

Meilleure réponse

  • Qulbut
    Qulbut Messages 3,914 ✭✭
    Réponse ✓
    Contact the support, maybe it's something with your account
    CHAT
    Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    The business hours: every day from 8 a.m. to 9 p.m. (EST).
    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK
    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
    P
    CONTACT FORM
    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile ? Contact Form (the subject are limited) and fill out the form and someone will email you back.

Réponses

  • Mike
    Mike Messages 21,535 ✭✭
    Not iin Montréal , but you should find an other opérateur if fizz was down.
    Therefore, can be a problem with your mobile
  • MichelP
    MichelP Messages 8,731 ✭✭
    Christian,
    Have you contacted the Fizz support for help?
    Chat is available from 8h00 to 21h00.
    The adress is:
    https://fizz.ca/en/faq/resolving-issues
    Wait to see the green chat bubble.
    When you see it, click on it.
    Your chat session with Fizz begins.
  • Khadija Y.
    Khadija Y. Messages 483 ✭✭
    j'ai aussi constaté des problème de réseaux
Cette discussion a été fermée.