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Credit Card Charged 5 (Five) Times. Impossible to Contact Fizz About It.

Eric P. 16718
Eric P. 16718 Messages 2 ✭✭
dans Mon compte Fizz
I've been contacted by my credit card customer service. Fizz charged us 5 times what should have been onle one transaction.
There is no custumer service number, no customer service email on this site to solve this matter.
Any one has any idea how to contact them?
If I can't contact them, I'll see what action I can take to complain to authorities. This situation is just unacceptable.

Meilleure réponse

  • Mike
    Mike Messages 21,676 ✭✭
    Réponse ✓

    You need to contact the support

    CHAT
    Go on this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    FORM
    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)

Réponses

  • Fizilda
    Fizilda Messages 2,268 ✭✭
    Bonjour, ceci est le forum de discussions en français.
  • Whizz
    Whizz Messages 23,465 admin
    Hi Eric,
    A refund has been already validated on your account, please check your transaction history.
    I really am sorry for this issue.
    Have a good one.
    -Luciana
Cette discussion a été fermée.

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