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Why can't I add a payment card?
Andreas Abramov
Messages 3 ✭✭
dans Mon compte Fizz
I deleted the first map and now I can’t add a new one. I just have an empty field. Account frozen. When I try to add a new card, I see a message "You have reached the maximum number of credit cards allowed on an account."
But now I do not have any added cards. What can I do, please help solve the problem.
But now I do not have any added cards. What can I do, please help solve the problem.
7
Réponses
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You are better off to wait. They have a network problem, I will suggest you to wait a bit.5
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I would wait for sure, but I have had this problem for a week now. I haven't had a phone for a week. And I'm afraid of losing the number.1
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You are probably having this issue because your credit card address doesn't match with billing address. Are you in a suscription area?1
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My address is ok, it matches. The problem is that I deleted the card without first adding a new one. Now I’m generally empty and can’t add a new one. The message I get when I try to add a card - "You have reached the maximum number of credit cards allowed on an account."1
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Hi Andreas,
I see an answer was provided via Messenger. I hope everything is ok now.
I'm sorry for the late answers we have allot of demands and we try to honor all of them.
Have a great day!
Georgiana0
