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Insane roaming charges in Canada while on Canada wide plan?
Guillaume S. 5859
Messages 1 ✭✭
I just logged into my account to see that I had insane roaming charges applied to my account while I was on a business trip IN CANADA while on a CANADA WIDE data plan.
I had funds in my wallet which were completely wiped out by this.
I am trying to contact fizz but unable to do so.
How do I get reimbursed for these bogus charges?
I had funds in my wallet which were completely wiped out by this.
I am trying to contact fizz but unable to do so.
How do I get reimbursed for these bogus charges?
1
Réponses
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It's a known bug and you have to contact Fizz via chat using this https://fizz.ca/en/faq/resolving-issues.
wait for about 20 seconds and you'll see a green ... at the right corner at the bottom .
.
.2 -
Hi Guillaume,
I see that this situation has been solved and you were also informed by email.
Have a good one.
-Luciana0
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