Complaining to the CCTS?

Charles B. 2934

Here are the links for people who want to complain because of the horrible customer service provided by Fizz so far :
CCTS (https://www.ccts-cprst.ca/for-consumers/complaints/complaint-form/)
CRTC (https://applications.crtc.gc.ca/question/eng/public-inquiries-form?t=40)
Takes a few minutes each.

Guillaume C. 1694

I don't have any problem since my activation ! the compamy start up, it's normal to have some minor bug, just give some time !!, don't need to fill a complaint about this !

Allison W.

Guillaume, I have no personal need to file a ccts complaint about fizz, but there are certainly members who have had large enough problems, and tried to deal with fizz for long enough with no results, to justify a complaint.

Charles B. 2934

It's not about the networks/activation issues, it's about how poorly these numerous cades sre treated by Fizz.
Which belongs to a giant, Videotron, btw. Don't tell me they are a startup without means.

MoYe

Unfortunately I think fizz was not ready

M H. 1556

Or simply port back to another provider since it's prepaid service, it's not the end of the world.

Allison W.

Tell that to the people who were unsubscribed with no warning. They can't port their number over to anyone else.

Hichem B. #564

Already done

Kenny L. #23

It's sad it's come to this. Does anyone from Fizz or Videotron even have an idea what's really going on?

Eric M. 2429

Sérieux... trouves-toi une vie mon vieux! Tu travailes pas toi pour mettre le même message sur je sais pas combien de sujets?
Si t'est pas content change de compagnie. Tu savais qu'il était pour avoir des bugs, ils le disaient. Arrête de faire plus de trouble qu'il en faut.
Tu dois travailler pour une autre compagnie qui veut pas une nouvelle compétition.

Eric M. 2429

Get a life dude. Stop copying / posting the same message in all the subjects. We get you are unhappy. Leave.
Plus don't start another subject with exactly the same title and text.