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How do I get the data usage numbers reviewed and corrected?
Sven Borgstrom
Messages 1 ✭✭
dans Mon compte Fizz
The overview of data used does not match the sum of daily usage, which I believe to be correct.
10
Meilleure réponse
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I just paid my second month and the data rolled over as expected and everything shows up as it should so it looks like it's not across the board which is a good sign.6
Réponses
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Their data meter has been buggy for a lot of people. You can contact them via chat bubble, facebook messenger, or the contact form under my profile. Or, if it's not causing any problems for you, you can wait it out and see if it fixes itself next cycle.7
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I'd suggest contacting Fizz directly though Facebook messenger or though their chat bubble (MAKE SURE your popup blocker is not blocking any Fizz website.)
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Good Luck!7 -
Here the Facebook link to contact fizz on Facebook messenger: https://m.me/fizzca6
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