My Data does not work. How do I get mobile data to work?

J. S.

I cannot access the internet without WIFI. I can make calls, and texts but no data. I have the 2gb plan. Is there any steps I need to take in order for data to work. I was on Koodo and mobile data was working less than an hour ago with Koodo.

Allison W.

Have you updated your APN settings to work with the Fizz network?
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Peter M. 808

Are you able to make phone calls or send texts? Are you using iPhone or Android?