Nefertiti ✭✭

Hey Whizz, After two weeks trying to find a solution with the fizz romanian team I gave up and I had to ask for my rights. Fizz is a big company having Videotron support and I am not supposed to care and understand the internal or technical problems. As I said, I am a customer and I want to get the service I pay for. I had…

Beta prices was the best way to go for fizz. I had too many problems. Whenever you have a problem just fill a complaint with CRTC. We are customers not lab rats. The fuzzy bubble chat wasn't able to give a solution for my problem so CRTC "gave"me a month for free.

I know. I have already filled a complaint. They haven't fixed my problem but I have full service while abroad. This is quite stupid. My new hobby is chatting every morning with the fuzzy bubble chat. Have a good one.

Fizz doesn,t give a sh.t. No f.g solution yet. This is a curse.

Believe me I have tried everything. There is no way. I was on the phone with them and they told me they cannot find a way to give me a solution.

I am not the only one with long dealt problem. They should pay us because we test the network and not wasting my time bubblechating . I am being stupid. I should run away from this company to keep my insanity.

Just stay away as far as you can. Think about changing your job also. You are too close

Doesn't make any difference. You will pay full price and they will randomly provide you a kind of service. This is why they call it fuzzy... sorry, fizz

Keep it. They deliberated send two sims because they frequently stop working I am pulling your leg. Give it to charity.

It is possible that the only compatible phone with fizz network will be only the CO phone. This way there will be no outages and all customers will be happy

This is the list of phones working with fizz https://www.etsy.com/market/old_phone

Do you mean you want to keep your actual number? 

In this case doesn't make any sens to stay with fuzz. My problem started on March 29th with a fried SIM card and is still ongoing. The bubble chat guys are consistently asking me to do the magic trick which maybe had worked for a couple of people. Every day the same "front door" apologies and assurance that they are…

This is not for real. I have a Nexus 5 working with a beta plan with no problem. The problem is that I am still not able to use my data on my phone. If there was any work on my problem, the only update is now when I pop in my sim card in any phone I have LTE connection until first voice call. When someone calls me I can…

Already changed 3 sim cards

Only my sim with my number has the problem connecting to mobile internet. Any other fizz sim with different number assigned to will work flawlessly with my phone

The given phones are 2 pixel 2 xl and 1 nexus 5. Take in consideration that first fizz sim card had no problem with my phone. It looks like by the time first sim card stopped working, the system(fizz) banned my phone's IMEI.

Hi Everything is working normal now. Thanks for your help I really don't know if this is the way I have to answer to you. It looks like I am answering to my question not to the ones trying to give a handful help

Thank you for answering my question. I chatted yesterday with Fizz solution hub and I was told that my problem will be taken care of. I have tried today to call my fizz number from a fongo number and now I get: "6um3 the number you have reached is not in service" and than starts calling a number but my fizz phone is not…