M H. 1556 ✭✭

You have to have data in your plan to receive or send gifts, applying data upgrade won't change that, so that answer is no you can't receive data gifts.

Happy Holidays

Pas encore mon cycle se termine le 27, si vous n'avez pas reçu le bonus il faut contacter fizz, ils ont beaucoup des problèmes semblable en ce moment..

Pour le moment non, vous avez besoin d'une carte de crédit.

Unfortunately no, you need to buy a new sim card and port your number while activating the card not after..

Non c'est un service prépayé, c'est impossible de charger en plus..

@Tamzid H Is right, your phone is probably locked to your old carrier, it has nothing to do with Fizz, you need to contact your old carrier to request the code to unlock your phone..

Non il faut acheter une nouvelle carte..

Update your carrier settings, connect to a wifi network on your iphone and update the software, if that doesn't work you should contact Fizz.

1234 should work

Il faut que oui mais il faut contactez fizz pour fair la demande.

C'est valid pour 2 ans, oui vous pouvez l'utiliser même sans avoir de données dans le forfait, essayer pour mieux s'assurer.

Il fallait transférer le numéro en activant la carte SIM si vous avez déjà activé la carte en choisissant un nouveau numéro vous ne pouvez pas transférer le numéro, il faut acheter un nouvelle carte et faire le transfert lors de l'activation, pour contacter fizz allez a mon profil --> Formulaires de contact --> Planifier…

Si vous avez changer le forfait après l'activation de la carte il faut attendre au prochain cycle mensuel pour que le nouveau forfait soit active, donc vous êtes toujours sur le forfait que vous avez choisis lors de l'activation..

La phase bêta a été prolongé de 2 mois pour les clients qui ont activé leur numéro avant le 20 novembre, vous pouvez changer de forfait à la fin de la phase pour ne pas perdre le prix du beta. https://fizz.ca/fr/faq/jai-participe-au-beta-fizz

Oui c'est international

Since you just activated your plan it might take some time for it to work, try restarting your phone and applying the APN settings in the link below https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

C'est un problème de chez toi..

This is a known issue, if you are connected to FizzExt, sometimes restarting your phone might fix this issue, if not contact Fizz, but this issue hasn't been resolved for certain users yet..

Pas besoin parce que c'est impossible de dépasser la limite de data ou effectuer du roaming puisque c'est un service prépayé..

Yes some people had this issue before, you should contact fizz they should help you..

As of right now data speed depends on location and how close you are to a tower, in my case I am averaging 25 Mbps which is faster than what I had with Fido even though I am in Montreal.. Just make sure you have the correct APN settings, try restarting your phone, if it doesn't help then there is not much you can do..

If you have the correct APN setting below than you should contact fizz, some users have issues with SMS / MMS APN: mobile.bm MMSC: http://mms.mobile.bm MMS proxy: mmsproxy.mobile.bm MMS port: 80 APN type: default,mms,supl

Yes it will be valid until your next payment cycle.. https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

This is a known issue, sometimes restarting your phone can fix the problem..

@Stéphane L. Non pas besoin de changer le forfait, ca devient gratuit..

You should be able to add voice and text to your plan, have you tried changing your plan before? if Yes, you should see the option to edit or cancel the scheduled change to your plan, simply cancel the change, and then change your plan again you should see the option to add voice and text if not you have to contact…

So many glitches..

Unfortunately this is a known issue that hasn't been fixed yet..Fizz has long ways to go..

It's funny because users that signed up after nov 20 dealt with more issues than the people that signed up for beta testing, we had to go trough 2 outages in 1 week and it's been 10 days with no LTE, 2FA verification code don't work, etc etc Basically everyone is on beta and everyone should get a compensation not just beta…