Comments
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Sadly I guess I'll have to wait, I still haven't heard anything...a day and a half to solve a simple billing issue like this that any other company would have over in under an hour... This is ridiculous. I got the introductory prices for home internet, so I can't cancel my account and restart, I'd be paying double what I…
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@Fizzy, I'm waiting on help but I'm trying to get help sooner than "we don't even have a timeframe for you" (CS sent for help). As I said, I was told that CS couldn't do anything because apparently they can't reset the account limit more than the one time they already did it. If that's not the case, then CS lied to me.
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Well, for some strange reason I got a response to my tickets minutes after I posted this "question." Anyway, I've been told that my number was successfully ported, but it's confusing because in my phone's "Settings > About" it say's my phone number is "unknown" and I got the message that it didn't port properly right after…
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I've got the exact same issue, waited in the chat queue for 2 hours and when it was finally my turn, they said they "couldn't find an agent for me" and killed the chat... I haven't gotten my sim card yet even though it's marked as delivered and I've been trying to contact Fizz for the past 2 days to get a new one sent. I…
