BradDoell

Sent you some. Let us know if you need more. Cheers Brad

in Need data please ! :( Comment by BradDoell January 31

Hi @srbotto Have a look at this FAQ to see if there is anything in there that helps. Cheers, Brad

in Why am I getting the error "message not sent: service not activated on network" when I have data Comment by BradDoell January 31

Hi @Aurora_Liao28 Sorry this happened to you. As others stated, there is nothing, other than calling the phone and hoping for the best, that can be done. A snippet from the link below: “Apple will never contact you to say that your iPhone or iPad has been found. ” Cheers, Brad

in Lost my phone and didn't turn on Find my phone Comment by BradDoell January 31

sent you some

in I need some data. Code: 7BRCL Comment by BradDoell January 30

sent you some

in I need some data pleaseeee!!! Code: 1AGJH Comment by BradDoell January 30

sent you some. Let me know if you need more.

in Need some Data Comment by BradDoell January 29

Hi @Philippe D. 2912 For 4.00 a month, you should consider changing your plan to include the USA. And if you ever travel to the USA, you plans travels with you for no extra cost. As for other countries, you could consider using apps to make your calls, which would then use your data. Cheers, Brad

in calling other countries with funds in wallet and rates Comment by BradDoell January 25

Hi, As we are all customers on this group, there is nothing we can do other than to suggest you contact support and open a ticket, which you have already done. Sorry for your troubles tho :-( Brad

in Why are my plan changes not going through? Comment by BradDoell January 21

Hi @elionu “When your friend subscribes to Fizz using your referral code, both of your referral bonuses will be pending until your invited friend becomes a paying member. Same goes if you're the one who was invited: your bonus (and that of the Fizz member who invited you) will be pending. When the invited person completes…

in Referral Comment by BradDoell January 21

Hi, Coverage will depend on what the 3G service gets replaced with. It could be better or worse, depending the rollout, especially in rural areas where there is less population density and therefore fewer customers. Cheers, Brad

in Better Canada coverage with VOLTE? Comment by BradDoell January 19

You must use the specific pin code of the SIM you are installing. If you are taking about a referral code to get the 25.00 discount on each account, you can use your own referral code for your son's account so long as your son has his own account. Cheers, Brad

in activation code Comment by BradDoell January 19

Good morning @CindyHuang Have a look at this FAQ Cheers, Brad

in Fongo outbound call Comment by BradDoell January 19

Good morning @Graywhale The big telcos always had cheaper plans in Saskatchewan and Manitoba where they used to have competition from Sasktel and MTS. When Fizz and others came into Manitoba, the introductory prices were cheaper than they are now. Different prices in different markets is quite common, not just in the phone…

in Why mobile plan cheaper in Ontario than Quebec? Comment by BradDoell January 18

Good morning @ANIAZ1 I just drove from Canada to Florida and it was great! Cheers, Brad

in Canada+USA plan Comment by BradDoell January 18

Hi @Whizz Users here are saying that data cannot be gifted to someone with a data plan, however the FAQ states otherwise. Please consider updating the FAQ. Thanks! Cheers, Brad

in Gift data perk to a non-data subscriber Comment by BradDoell January 16

also from the FAQ “If you receive mobile data as a perk, you can enjoy that perk even if your plan does not include data. You may have to configure your APN settings to do so.”

in Gift data perk to a non-data subscriber Comment by BradDoell January 15

Hi @duckian To gift a perk to another Fizz member: Some perks are giftable to other Fizz members. A perk that is gifted, however, cannot be regifted: it must be activated and used by the recipient or else it’ll be lost. Log into your account. Check that the Fizz member to whom you’d like to…

in Gift data perk to a non-data subscriber Comment by BradDoell January 15

Hi @dangdang12much I don’t quite understand your complaint. When you sign up for the 7.00 plan (5.00) where I live, the web page is quite clear that there is no data, no voice, no text and usage is limited to your province. What you are paying for is the phone number that will not change as long as you keep your plan…

in Unreasonable charges Comment by BradDoell January 14

Correct. Wifi calling is not supported by Fizz. Personally, I do not have a use for wifi calling, although I understand that others may need it. As for speeds, I don’t do gaming or stream content such as sports or movies to my phone, so 20-30 Mbps is actually more than I need. Fizz works perfect for me, I am quite…

in Worst network experience so far Comment by BradDoell January 14

You are most welcome @AmbiDexy -happy to help. Cheers, Brad

in U.S. Add-Ons Comment by BradDoell January 14

I have found Fizz to be as reliable as the big three telcos, and I am in Manitoba, often in rural areas. I have never needed support tho, so I can’t speak to that. Cheers, Brad

in Worst network experience so far Comment by BradDoell January 14

Adding the USA to your existing plan can be very reasonable price wise, but it does not take effect until your next payment cycle, if that works for you. The FAQ is here: When I click on the link to purchase an add-on, the page I am taking to gives me an option to buy individually, based on the country. Cheers, Brad

in U.S. Add-Ons Comment by BradDoell January 13

Good morning, Here is the FAQ that explains perks and upgrades in detail Cheers, Brad

BradDoell ✭✭

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