BradDoell ✭✭

Hi @G225 code IRSGE Thanks for,the info, but I don’t think this is the same thing. I received transcribed voice mails from Fizz as soon as I Switched to Fizz this spring, long before iOS 18.x Cheers, Brad

Good morning @ln541758 Although it won’t work for this Christmas (changes to plans start on the next billing cycle and require a few days advance notice), for 3.00 a month, you should consider switching to a Canada plan. That is a very good value. Cheers, Brad

Good morning @mrheng Just an fyi for,the future, here is a snippet from the FAQ. You can change your plan anytime, however it doesn’t take effect until the next payment cycle and must be done at least six days before the current payment cycle ends. “You can change your plan directly in your account on Fizz.ca. Changes will…

Good morning @antonio106 My voice mails are translated to text on my iPhone using the latest iOS. With the iPhone there is no app, it is all built into the OS. Cheers, Brad

you are most welcome :-)

Hi @su4u Code: QXWNH It would be a good idea to read the entire FAQ on this topic. Below is a snippet from the “important” heading: “Important: A freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your plan. You will have to wait for the next…

As Elena bored, the battery may not be new. At 80% Apple recommends a battery replacement.

Good morning Darwin, From the Fizz FAQ - note that you must login to your account to unblock the sim. I am assuming that when you locked the sim using your phone settings, your phone sent a message to Fizz. Block your SIM card. Blocking a SIM card allows to block any fraudulent use of your plan, as well as access to your…

Monday would be ambitious I would think? “The federal labour board will now determine if the Labour Minister’s assessment that Canada Post and CUPW are at an impasse is accurate. If so, they will order postal workers back to their jobs next week. Mr. MacKinnon told reporters that he hoped the CIRB will make that decision…

Hi @Bouliver I have never heard of this happening before. Did you happen to keep a copy of the chat? Sorry this happened to you. Brad

Hi @Nicoolio I don’t know how much it will cost. I don’t see any benefit unless you want to use more than one sim/esim at the same time. Some folks use more than one sim so they can have a work and a personal phone number on the same phone. Cheers, Brad

no QR code. Provisioned through the iPhone, but not yet on Fizz.

Good morning @tony7711 This is a forum of Fizz users, and as such, we don’t have inside information on when a feature will be available. I suggest contacting support - perhaps they can help you sort it out. Just be patient as there seems to be many customers asking for assistance with the eSIM feature. Follow this link and…

Hi @jvh_NVPF2 Depending on which Pixel you have, you can install multiple e-sims (not limited to only one for the install), in addition to the physical sim. You may be only to have two sims (physical or electronic) active at any one time tho. Recently used data only eSIM as well as my Fizz physical sim and just went to…

Hi again @grrlguide, This further supports what @elena code xzi4t and others have been saying. Certified by one child company does not mean that every child company of a parent company certifies it. And in your case, at least with Freedom, it appears as tho not every phone of that make and model are supported and that it…

Hi @grrlguide per another provider's website, your phone is certified for Canada and MAYBE in the USA depending on the IEMI number. Check out other providers web site to check compatibility and maybe they have a plan that works for you. cheers, Brad

Yes you can use your wallets funds to pay for data and calls while roaming. “If you are travelling out of Canada, you can use Pay As You Go to pay for out-of-country data, calls, text and international calls.” Source As noted by Elena above, your phone must be VoLTE certified by Fizz as the USA has shut down their 3G…

Hi @StellaG This has not been my experience. The accounts I have activated do so within 30 minutes or less, including the porting of the old number to the new account. Cheers, Brad

Hi @bikou Could it be that your new iPhone is locked to a carrier other than fizz? If you have not already done so, update the phone to the latest iOS which should prompt for a carrier settings update. Also try the solution here from Apple to update the phones carrier settings. Cheers, Brad

Hi @rmdantzer Interesting question, Fizz recently adopted eSIMs, which is what the Apple Watch uses. it might be worth a chat with support. Would you let us know how you make out? I also have an Apple Watch and would be interested. Cheers, Brad

Good afternoon @Qwert_0 At only $3 a month for Canada wide coverage, you might want to consider upgrading your plan as that is an awesome price for the expanded service. Add a mere one dollar more a month ad you also have seamless coverage in the USA. Cheers, Brad

Hi @space_shiba You would need to contact support using one of the chat services. Cheers, Brad

Hi @Atutu Here is the Fizz answer to this question from a previous post. https://forum.fizz.ca/en/discussion/2625372/my-mobile-does-not-ring-and-shows-a-missed-call (Snip) As this situation is encountered only with your incoming calls, I kindly advise you to set up the time before the incoming calls are transferred to your…

Hi @caspat Until wifi calling is supported, try apps like WhatsApp or Skype which can make traditional phone calls over an internet connection. Cheers, Brad

Good morning @wyandywja 5.65 is the equivalent of 5.00 plus 13%. Did you order a SIM card online? If so, could this be the five dollar plus taxes of 13%? Cheers, Brad

Good evening @lkreglewsk Another option is a data only eSIM from Airalo or FlexiRoam. However is the Fizz data planning reasonable price, I prefer to use Fizz.

Hi @Emma12398 That is curious. I don’t know why that would happen. If you want to change you plan back to what you had, go here: Cheers, Brad

Hi @Lorcan_D Perhaps you did not change the plan soon enough before the end of your billing cycle? “Good to know: Keep in mind the freeze period during which your plan cannot be modified. Ideally, aim to submit your changes when there are at least six (6) days left in your current payment cycle. How can you know? Go in…

You are most welcome @mitch_can Would you please let us know how you make out? And thank you @wenhan - I didn’t know that Fizz used all three big telcos nor did I know there was an order Cheers, Brad

I don’t check the web site details on this topic, so it was a welcome surprise! And it worked out that the person I signed up is a procrastinator ;-)