I am not able to activate my esimcard

ABWE
ABWE Posts: 2 ✭✭
in Welcome and join

Hello please kindly refund my money because I am not able to activate my e-sim card and each I attempt to do it say my phone number cannot be transferred

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 1,676 ✭✭

    Hi,
    You can contact support via chat
    https://fizz.ca/en/support

  • makejopa
    makejopa Posts: 571 ✭✭

    I don't think anyone on this board can refund your money, but you can reach out to support at https://fizz.ca/en/support. They may be able to help you activate your esim or process your refund.

  • G225 code IRSGE
    G225 code IRSGE Posts: 9,439 ✭✭

    Hi, have you confirmed the number transfer via the old SIM card or eSIM?

  • Goldfinch
    Goldfinch Posts: 505 ✭✭

    As others have noted, support can help. The number you're transferring needs to be an active cell phone number that can receive and send texts, as you need to be able to approve the transfer.

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