Can I deactivate voicemail ?

Samaelren
Samaelren Posts: 2 ✭
in My Mobile
I never check voicemail and its existence is stressing me out. Is there a way to deactivate it ? Thank you.

Answers

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 784 ✭✭

    I don't have voicemail in my plan, so I can't verify this. However, typically, you would disable any call forwarding to the voicemail to effectively turn it off.

    "Dial" the following code: ##002#

    Some carriers forbid users to deactivate voicemail once they subscribe to it. But I don't know whether Fizz is one of them.

  • bjlockie
    bjlockie Posts: 522 ✭✭
    edited 1:37PM

    My dad had to phone his provider to turn off voicemail.
    He couldn't turn off the call forwarding to it.

  • BradDoell
    BradDoell Posts: 469 ✭✭
    edited 2:18PM

    Good morning @Samaelren
    Sorry to hear you are stressed out :-(

    You can get a new plan that does not include voicemail (might even be a better plan than you have now or you can turn voice mail off on your current plan. Unfortunately, you can’t make any changes to your plan without invoking a new plan.

    Here is the FAQ, note however that the steps in the FAQ are not exactly the same as what you have to follow as the titles of the steps are different.

    https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail

    Cheers,
    Brad

  • Goldfinch
    Goldfinch Posts: 363 ✭✭

    One of the great things about Fizz is that it's highly customizable. I have two lines - one with voicemail and the other one without.

  • Mike RZMAX
    Mike RZMAX Posts: 8,633 ✭✭

    @Samaelren said:
    I never check voicemail and its existence is stressing me out. Is there a way to deactivate it ? Thank you.

    To do this, you need to change your plan.

    See the following FAQ
    https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

  • anolin
    anolin Posts: 323 ✭✭

    To deactivate voicemail on Fizz, remove the voicemail option from your plan in your account settings, which takes effect at the next billing cycle. For immediate, temporary deactivation, dial ##002# and press call to disable call forwarding to voicemail.

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