Removing unlimited minutes

Starizaddy
Starizaddy Posts: 4 ✭
in Your Fizz Account
Hello , i joined fizz and accidently added unlimited mins which i don't require . Now when i go to my plan to remove unlimited mins its ask me to change the whole plan. New plans are not the same as i have got . Is there a possibility to remove unlimited mins and keep my data as it is .

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 1,257 ✭✭

    Hi, you'd have to change the plan with current pricing to add or remove features.

  • Bois_3ISKD
    Bois_3ISKD Posts: 8,776 ✭✭
    edited 1:14AM

    @Starizaddy said:
    Hello , i joined fizz and accidently added unlimited mins which i don't require . Now when i go to my plan to remove unlimited mins its ask me to change the whole plan. New plans are not the same as i have got . Is there a possibility to remove unlimited mins and keep my data as it is .

    Unfortunately, the only way is to change your plan.

    https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

  • Charrylee
    Charrylee Posts: 421 ✭✭

    Unlimited mins is a part of your plan. If you want to change it you need change your plan.

  • anolin
    anolin Posts: 160 ✭✭

    You need to change your plan to get rid of the unlimited mins.

  • Goldfinch
    Goldfinch Posts: 206 ✭✭

    Fizz seems to regularly change its plan offerings, especially outside of Quebec. It's possible Fizz might cycle back to your plan in the future.

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