How to find actual monthly data remaining, only shown visually if bonuses applied

gubgub
gubgub Posts: 10 ✭✭

Does anyone know where to find the actual number of data remaining in any given category (monthly/bonus)? Only the total amount of data left is shown, which includes bonuses and monthly.

Given that the only data that rolls over is our monthly data, and the only data we can gift is our monthly data, we need to have more information.

:/

Answers

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 725 ✭✭

    https://zone.fizz.ca/dce/customer-ui-prod/account/plan

    In the data tile, click on Usage.

  • gubgub
    gubgub Posts: 10 ✭✭

    please read my question again. you haven't addressed it.

    that only shows the total data numerically, and if you have bonuses applied you can't separate monthly from bonus. the monthly data is only shown visually, and I want to find it numerically.

  • Mike RZMAX
    Mike RZMAX Posts: 8,255 ✭✭

    @gubgub said:
    Does anyone know where to find the actual number of data remaining in any given category (monthly/bonus)? Only the total amount of data left is shown, which includes bonuses and monthly.

    Given that the only data that rolls over is our monthly data, and the only data we can gift is our monthly data, we need to have more information.

    :/

    Unfortunately, there is no more information than the total amount of data remaining.

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 725 ✭✭

    @gubgub said:
    please read my question again. you haven't addressed it.

    that only shows the total data numerically, and if you have bonuses applied you can't separate monthly from bonus.

    Maybe I don't understand what you mean by bonus. I can see a seperate section for any type of data I have encountered. Plan allotment, rewards data, one-time perks and gifted. With the first two having separate sections for all three months they are valid in

    the monthly data is only shown visually, and I want to find it numerically.

    So, put a ruler next the data section you are actively using currently. Do you really need it more precise? Then sum up all the data from the sections not yet used and subtract it from the total. Which will get you the remaining data from the active section.

  • Bois_3ISKD
    Bois_3ISKD Posts: 8,293 ✭✭

    @gubgub said:
    Does anyone know where to find the actual number of data remaining in any given category (monthly/bonus)? Only the total amount of data left is shown, which includes bonuses and monthly.

    Given that the only data that rolls over is our monthly data, and the only data we can gift is our monthly data, we need to have more information.

    :/

    See the following FAQ for how it works
    https://fizz.ca/en/faq/what-is-rollover-and-how-does-it-work

  • gubgub
    gubgub Posts: 10 ✭✭

    @MobileFizzer_VBMV6 said:

    @gubgub said:
    please read my question again. you haven't addressed it.

    that only shows the total data numerically, and if you have bonuses applied you can't separate monthly from bonus.

    Maybe I don't understand what you mean by bonus. I can see a seperate section for any type of data I have encountered. Plan allotment, rewards data, one-time perks and gifted. With the first two having separate sections for all three months they are valid in

    the monthly data is only shown visually, and I want to find it numerically.

    So, put a ruler next the data section you are actively using currently. Do you really need it more precise? Then sum up all the data from the sections not yet used and subtract it from the total. Which will get you the remaining data from the active section.

    I guess I should use the work PERK, not bonus. and yes, I do want it more precise than using a ruler. this is easy information that Fizz has, they just don't seem to providing it to us as the system currently exists.

    Your idea of summing up sections doesn't work if more than one section is used. If you activate a perk after your monthly usage starts, you've got two partially used, so two visual indicators and one total number.

  • BradDoell
    BradDoell Posts: 452 ✭✭
    edited 1:26AM

    Good evening @gubgub
    Looks like you have your answer from @MobileFizzer_VBMV6 and just don’t like it. :-)
    Fizz is a cheap bare bones provider, just the way I like it.
    Every feature has a built in cost somewhere. Personally I am quite happy with the information provided by Fizz regarding my data use.
    My advice is, change to a provider that gives you more accurate data if that feature is that important to you.
    Cheers,
    Brad