eSIM transfer
Best Answer
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Go to https://zone.fizz.ca/dce/customer-ui-prod/account/plan
Manage my plan -> Change my SIM. Follow the instructions.
Please be aware that it will take 30 minutes and possibly a phone reboot for the new eSim on the new phone to activate. DO NOT delete the new eSim from the new phone if it doesn't seem to work at first.Refer to this for more information:
https://fizz.ca/en/faq/how-can-i-change-sim-associated-my-mobile-plan0
Answers
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Scan the QR code and install your eSIM within 30 minutes of ordering. Once installed on your phone, do NOT delete your eSIM.
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@Mariu98_ said:
I need to transfer my eSIM to my new phoneNo problem, transferring your Fizz eSIM to a new phone is pretty straightforward. Here’s how it works:
How to transfer your Fizz eSIM
1️⃣ Log in to your Fizz account
2️⃣ Go to My plans > Manage my plan (for your mobile line)
3️⃣ Select Change SIM
4️⃣ Choose eSIM, then follow the instructions
5️⃣ Scan the new QR code with your new phone to activate the eSIM👉 Once the eSIM is activated on the new device, it will automatically be deactivated on the old phone.
Important tips
Make sure your new phone supports eSIM and is unlocked
Have access to Wi-Fi during activation
Don’t delete the eSIM from your old phone until the new one is working
If you run into any issues during the transfer, Fizz support can help reset the eSIM so you can try again.
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@propea said:
@Mariu98_ said:
I need to transfer my eSIM to my new phoneNo problem, transferring your Fizz eSIM to a new phone is pretty straightforward. Here’s how it works:
How to transfer your Fizz eSIM
1️⃣ Log in to your Fizz account
2️⃣ Go to My plans > Manage my plan (for your mobile line)
3️⃣ Select Change SIM
4️⃣ Choose eSIM, then follow the instructions
5️⃣ Scan the new QR code with your new phone to activate the eSIM👉 Once the eSIM is activated on the new device, it will automatically be deactivated on the old phone.
Important tips
Make sure your new phone supports eSIM and is unlocked
Have access to Wi-Fi during activation
Don’t delete the eSIM from your old phone until the new one is working
If you run into any issues during the transfer, Fizz support can help reset the eSIM so you can try again.
Good answer. 👍
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