Switching to new e-SIM only phone from current phone with physical SIM?

obsydion
obsydion Posts: 12 ✭✭
edited January 12 in My Mobile

Hi all,

I'm about to get a new phone that only accepts e-SIMs. My current phone is using a physical SIM from FIZZ (but it also has a spare e-SIM slot).

What is the easiest and quickest way to transition from my old phone (physical SIM) to my new phone (e-SIM)?

Thanks in advance :smile:

Best Answer

  • BradDoell
    BradDoell Posts: 435 ✭✭
    edited January 10 Answer ✓

    Good morning @obsydion
    I just did this moving from an iPhone 12 sim to an iPhone 17 eSIM.
    The process was straight forward, but I did have one snag at the end - my phone would not establish a connection to the fizz network.
    I started a convo with Fizz support. The solution for me was to restart the phone.
    But, please be patient, follow the steps exactly and whatever you do, DO NOT delete your eSIM trying to fix the problem. Deleting the eSIM will make success significantly more difficult, per the Fizz instructions.
    Cheers,
    Brad

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 8,653 ✭✭

    Hi yes very easy with fizz.ca . Sim to eSIM.

  • Mike RZMAX
    Mike RZMAX Posts: 7,910 ✭✭

    @obsydion said:
    Hi all,

    I'm about to get a new phone that only accepts e-SIMs. My current phone is using a physical SIM from FIZZ (but it also has a spare e-SIM slot).

    What is the easiest and quickest way to transition from my old phone (physical SIM) to my new phone (e-SIM)?

    Thanks in advance :smile:

    See following FAQ
    https://fizz.ca/en/faq/install-and-activate-esim

  • Ekay
    Ekay Posts: 47 ✭✭
    In my account> make changes to esim
  • obsydion
    obsydion Posts: 12 ✭✭

    @BradDoell said:
    Good morning @obsydion
    I just did this moving from an iPhone 12 sim to an iPhone 17 eSIM.
    The process was straight forward, but I did have one snag at the end - my phone would not establish a connection to the fizz network.
    I started a convo with Fizz support. The solution for me was to restart the phone.
    But, please be patient, follow the steps exactly and whatever you do, DO NOT delete your eSIM trying to fix the problem. Deleting the eSIM will make success significantly more difficult, per the Fizz instructions.
    Cheers,
    Brad

    Hi Brad, thanks for posting your experience! Do you mind detailing the steps you went through? I assume you click on My Plans > Manage my plan > Change my SIM > Order and activate an eSIM?

  • BradDoell
    BradDoell Posts: 435 ✭✭

    @obsydion said:

    @BradDoell said:
    Good morning @obsydion
    I just did this moving from an iPhone 12 sim to an iPhone 17 eSIM.
    The process was straight forward, but I did have one snag at the end - my phone would not establish a connection to the fizz network.
    I started a convo with Fizz support. The solution for me was to restart the phone.
    But, please be patient, follow the steps exactly and whatever you do, DO NOT delete your eSIM trying to fix the problem. Deleting the eSIM will make success significantly more difficult, per the Fizz instructions.
    Cheers,
    Brad

    Hi Brad, thanks for posting your experience! Do you mind detailing the steps you went through? I assume you click on My Plans > Manage my plan > Change my SIM > Order and activate an eSIM?

    Hi @obsidion
    Yep, that is exactly what I did and like I mentioned the only problem I had was when it was all done, the phone would not connect to Fizz, but a reboot solved it and it connected.
    Hate to repeat myself , but do not delete the eSIM you install and try again.
    Cheers,
    Brad

  • alexanderluo10890
    alexanderluo10890 Posts: 1,839 ✭✭

    You need wait for 30 minutes to let it activate.

This discussion has been closed.

Categories