Cannot save DNS IPv6 address

Dac C.
Dac C. Posts: 27 ✭✭

I want to set my DNS to Cloudflare (for families), ie.

1.1.1.3
1.0.0.3
2606:4700:4700::1113
2606:4700:4700::1003

Upon save, the Fizz modem is mangling the IPv6 address.

It's a CODA-4680-FIZ version 7.3.5.1.2b21

This was working fine a few weeks ago.

Help?

Answers

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    I don't know why, I have exactly the same problem

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,759 ✭✭

    Hmm weird, as the last resort try to reset your modem to the factory settings and try again.

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    @Andrei_ref_R7VK1 said:
    Hmm weird, as the last resort try to reset your modem to the factory settings and try again.

    That doesn't change anything, I reset the modem

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,759 ✭✭

    @Bois_3ISKD said:

    @Andrei_ref_R7VK1 said:
    Hmm weird, as the last resort try to reset your modem to the factory settings and try again.

    That doesn't change anything, I reset the modem

    Very weird behavior

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    @Andrei_ref_R7VK1 said:

    @Bois_3ISKD said:

    @Andrei_ref_R7VK1 said:
    Hmm weird, as the last resort try to reset your modem to the factory settings and try again.

    That doesn't change anything, I reset the modem

    Very weird behavior

    Yes, indeed.

  • G225 code IRSGE
    G225 code IRSGE Posts: 8,294 ✭✭

    Contact support for this bug, probably bad update..

  • Mike RZMAX
    Mike RZMAX Posts: 7,214 ✭✭

    I have the same problem

  • junozero
    junozero Posts: 1,070 ✭✭

    Did you upgrade the firmware to the latest?

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    @junozero said:
    Did you upgrade the firmware to the latest?

    Shouldn't Fizz be the ones updating their modem ?

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,759 ✭✭

    @Dac C. said:
    I want to set my DNS to Cloudflare (for families), ie.

    1.1.1.3
    1.0.0.3
    2606:4700:4700::1113
    2606:4700:4700::1003
    

    Upon save, the Fizz modem is mangling the IPv6 address.

    It's a CODA-4680-FIZ version 7.3.5.1.2b21

    This was working fine a few weeks ago.

    Help?

    I have the new modem CODA5610Q, it's on 7.3.5.1.2b22 firmware version and DNS IPv6 are saved successfully.

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,759 ✭✭

    @Bois_3ISKD said:

    @junozero said:
    Did you upgrade the firmware to the latest?

    Shouldn't Fizz be the ones updating their modem ?

    Yes, sometimes you just need to reboot it to have the latest firmware installed.

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    @Andrei_ref_R7VK1 said:

    @Bois_3ISKD said:

    @junozero said:
    Did you upgrade the firmware to the latest?

    Shouldn't Fizz be the ones updating their modem ?

    Yes, sometimes you just need to reboot it to have the latest firmware installed.

    Okay, thank you, I'll restart it.

  • junozero
    junozero Posts: 1,070 ✭✭

    @Bois_3ISKD said:

    @junozero said:
    Did you upgrade the firmware to the latest?

    Shouldn't Fizz be the ones updating their modem ?

    Check if you can upgrade to 7.3.5.1.2b22 firmware version.

  • Dac C.
    Dac C. Posts: 27 ✭✭

    I rebooted.

    Still at version CODA-4680-FIZ (2A) 7.3.5.1.2b21

    Still the same problem.

  • Dac C.
    Dac C. Posts: 27 ✭✭

    Contacted support.

    They told me to set it at the device level. Very generic advice.

    Did not acknowledge this was a bug.

    Oh well. 🤷

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    @Dac C. said:
    Contacted support.

    They told me to set it at the device level. Very generic advice.

    Did not acknowledge this was a bug.

    Oh well. 🤷

    Unfortunately, it's very difficult to make oneself understood by the support team.