Payment methods
I am trying to add a payment method ahead of time as well.
It doesn't seem to like anything I put in there.
Is that because there are no services associated with anything yet?
I'm just confused as to why the visa information is not correct. When it is.
Is this "normal"
My next plan is to just wait till we are ready to get it actually all setup, porting and plan setup.
Best Answer
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Here is some information about what payment methods you can use and how to add them.
https://fizz.ca/en/faq/what-payment-methods-can-i-use
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
If you have any kind of error message from the Fizz system that you are willing to share, we may be able to advise more precisely.0
Answers
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Make sure the details are correct, including billing address that should match credit card listed information.
If it still doesn't work you can contact support via chat.0 -
Clear your browser cache, try a private browsing mode, and disable your VPN if you are using one.
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@GinaVdW_JAVTE said:
Hello. I'm trying to get set to create a new account for a family member and getting it set for number transfer and plan setup .I am trying to add a payment method ahead of time as well.
It doesn't seem to like anything I put in there.
Is that because there are no services associated with anything yet?
I'm just confused as to why the visa information is not correct. When it is.Is this "normal"
My next plan is to just wait till we are ready to get it actually all setup, porting and plan setup.
Do you get any error or message? Does it match the name on the card?
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