White screen after logging in successfully

Rex_WV
Rex_WV Posts: 2 ✭
in Your Fizz Account
Only happened after I verified with my new email within 24 hours. I cleared caches, history, cookies, incognito and nothing works. Am I missing a step?

Answers

  • Mike RZMAX
    Mike RZMAX Posts: 6,196 ✭✭

    @Rex_WV said:
    Only happened after I verified with my new email within 24 hours. I cleared caches, history, cookies, incognito and nothing works. Am I missing a step?

    Disable VPN if you use one

  • elena code xzi4t
    elena code xzi4t Posts: 12,991 ✭✭
    edited September 7

    This sometime happen to me, a refresh solved the problem
    But if you waited 24 hours and try again, it seems a different problem, did you try to contact the support? https://fizz.ca/en/support

  • G225 code IRSGE
    G225 code IRSGE Posts: 7,528 ✭✭

    Hi, use Firefox or Edge in private mode, and it should work correctly. Wait 10 seconds, and the website will appear.

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