When will my data work?

Nath6464 · July 13

I have the Quebec coverage plan, I was camping outside the coverage area (in ontario) , and I just got back inside the main coverage plan (like 15 mins ago). In how much time can I expect the data to work? (It doesn’t currently work)

elena code xzi4t · July 13

Hi @Nath6464
Should work right a way, if they don't work yet, try to restart the phone.
Also, do you still have data available?

Nath6464 · July 13

Yeah, I have like 60 GB left

elena code xzi4t · July 13

@Nath6464 said:
Yeah, I have like 60 GB left

You should not have any problem if you are i Quebec coverage, try to enable the data roaming

If you have an android phone, double check the apn configuration https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

If nothing help, you need to contact the support https://fizz.ca/en/support

Nath6464 · July 13

@elena code xzi4t i just restarted my phone and still doesn’t work

MobileFizzer_VBMV6 · July 13

Are you back on the Fizz network? If not, try and select it manually in Settings -> Cellular/Internet -> Fizz SIM -> Network Selection. Once registered on Fizz and data is working, flip the switch back to automatic.

BradDoell · July 13

Let us know how you make out. Your mobile phone should auto connect to a Fizz or partner network right away especially after restarting or cycling off/on mobile service.

Fizzler007 · July 14

Make sure 5G is turned off and LTE is on.
Try enabling roaming to see if you signal.
Try setting up your APN settings again: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

When will my data work?

Answers

Categories