Pending discount for your mobile plan

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BMan8779
BMan8779 Posts: 1 ✭✭

Hi

I have this message on my page ''My plans'' :smile:

Your 60% discount, good for 24 months, will be automatically applied when you activate your SIM.

Since that, i have activate 2 eSim card and a physical card yesterday (that I ordered after the discount doesn't applied after the 2 eSim).

What more can I do to activate the discount?

Or will the discount be applied at the next month?

Thank you!

Answers

  • Mike RZMAX
    Mike RZMAX Posts: 5,458 ✭✭

    @BMan8779 said:
    Hi

    I have this message on my page ''My plans'' :smile:

    Your 60% discount, good for 24 months, will be automatically applied when you activate your SIM.

    Since that, i have activate 2 eSim card and a physical card yesterday (that I ordered after the discount doesn't applied after the 2 eSim).

    What more can I do to activate the discount?

    Or will the discount be applied at the next month?

    Thank you!

    I advise you to contact support for this problem.

    https://fizz.ca/en/support

  • G225 code IRSGE
    G225 code IRSGE Posts: 6,939 ✭✭

    The discount offered when purchasing a phone from Fizz applies to a single line, meaning a specific mobile plan, and not to the entire account. Each mobile plan can receive a separate discount when purchasing an eligible phone.