Swap between eSIM & Physical SIM

Shubh_Scooby
Shubh_Scooby Posts: 16
Hey guys, new here. I have order a physical SIM. Can I get the eSIM rn to start using it and then swap it for physical once I receive it?

Answers

  • junozero
    junozero Posts: 186 ✭✭

    Yes, you can. But why you want to swap it?

  • elena code xzi4t
    elena code xzi4t Posts: 11,828 ✭✭
    edited May 20

    Hi @Shubh_Scooby

    Yes you can in your fizz portal you will find the link to do it, probably you should be ask to talk with an agent to prove your identity
    Check this https://fizz.ca/en/faq/install-and-activate-esim and https://fizz.ca/en/faq/how-can-i-change-sim-associated-my-mobile-plan

  • Shubh_Scooby
    Shubh_Scooby Posts: 16
    Well, I had initially ordered the p-sim, but there is gonna be a Post strike, so am afraid it might get stuck in the middle. So I thought, lemme start using the esim and when the p-sim arrives, I will change it, coz my other phone doesn't have esim option, so I need physical for it ; )
  • junozero
    junozero Posts: 186 ✭✭

    @Shubh_Scooby said:
    Well, I had initially ordered the p-sim, but there is gonna be a Post strike, so am afraid it might get stuck in the middle. So I thought, lemme start using the esim and when the p-sim arrives, I will change it, coz my other phone doesn't have esim option, so I need physical for it ; )

    You can buy one from retail store: https://communaute.fizz.ca/questions/2225969-carte-sim-fizz-magasin

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 196 ✭✭

    The post strike is not supposed to start until Friday. I got my sim within 3 workdays when I ordered it. So, if you have already ordered it, you may just want to wait and see, it may still show up before Friday. Grabbing one from the store works too of course.
    https://fizz.ca/en/participating-stores/sim-card
    Circle K @ Esso gas station is for provinces other than Québec. All of the other stores are in Québec.
    Interestingly enough, the map now also lists TTC Union Station and Bay Street as sources for Fizz sim cards. For those of you in or close to Toronto.

  • Shubh_Scooby
    Shubh_Scooby Posts: 16
    Oh wow, I ordered it back in Friday, last week. Thanks for the info, I will wait for it then
  • jvh_NVPF2
    jvh_NVPF2 Posts: 1,478 ✭✭

    Do note that if you want to convert your eSIM to SIM you will have to contact support to complete that change and however long that ticket takes to resolve.

    I wouldn't recommend buying a SIM in store as you're not able to get a refund for the SIM card that is already in transit.

    If you're able to wait it out it would be best to wait for the SIM to arrive in the mail as it is the least hassle.

    It's nice to have a physical SIM as when you are travelling there are tons of eSIM providers that can give you service for cheap and doesn't require you buy a SIM at your travel destination.

  • Shubh_Scooby
    Shubh_Scooby Posts: 16
    Sure, I will wait it out and it should be here in a day or two? I got my SIM activated already with eSIM yesterday

    I noticed, when I click on chat option for support, it doesnt show up anything, which is weird, so I cant interact with them. Any workarounds?