add a second number

minh L. #15569
minh L. #15569 Posts: 2 ✭✭

can i add a second number phone

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 11,687 ✭✭
    edited April 30

    Hi @minh L. #15569
    Sure, you can create a second plan under one account; however, in my opinion, it's not worth it.
    You will lose the $35 referral credit, and the bonuses and perks usually don’t make up for it, since you would get $35 on the first account and $35 on the new one. https://fizz.ca/en/faq/how-do-i-add-plan-to-my-account

  • junozero
    junozero Posts: 52 ✭✭

    create a new plan

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 161 ✭✭
    edited April 30

    You can. Navigate to
    https://zone.fizz.ca/dce/customer-ui-prod/account/overview
    and scroll down a little bit. You will find a tile "Add a mobile plan".

    However, if you create two plans in the same account, you won't be able to transfer any data between them. Also, you won't be able to separate the two plans at a later time (for example if you create a 2nd plan for a child and then they eventually grow up). So, you may want to think about creating two fully separate accounts as it offers more flexibility.

  • alexanderluo10890
    alexanderluo10890 Posts: 423 ✭✭

    @minh L. #15569 Before add your new plan, think about which is good for you:
    1. create a new account to add the new plan.
    2. add the new plan in the same account.
    You will get 2*$35 when you choose option1, but you can reach the rewards level fast if you choose option2.

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 9,250 ✭✭
    edited April 30

    @MobileFizzer_VBMV6 said:
    ...However, if you create two plans in the same account, you won't be able to transfer any data between them...

    He will be able to transfer the data between his numbers by using the phone number instead of the refferal code.

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 161 ✭✭
    edited April 30

    No, they won't. The Fizz system throws an error that you can't transfer data between your own numbers.

  • jvh_NVPF2
    jvh_NVPF2 Posts: 1,391 ✭✭
    edited April 30

    There won't be any issues but there are caveats.

    If you're okay with sharing the upgrades/perks between the two numbers then it would be great for keeping them together.

    Do keep in mind that later on if you want to move that number to a different Fizz account you will have to port out to another provider then come back to Fizz.

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 9,250 ✭✭
    edited April 30

    @MobileFizzer_VBMV6 said:
    No, they won't. The Fizz system throws an error that you can't transfer data between your own numbers.

    I am personally using this option quite often. If you have a problem, please contact support and don't mislead others.

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 161 ✭✭
    edited April 30

    There was no contacting support as the error message clearly stated that data gifting between our own lines was not possible.
    That being said, it does indeed work now, Fizz must recently have changed or fixed it.
    I apologize for the confusion, however, there was no intention to mislead. The Fizz system clearly stated before that I couldn't transfer data between my own lines.

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 9,250 ✭✭

    @MobileFizzer_VBMV6 said:
    There was no contacting support as the error message clearly stated that data gifting between our own lines was not possible.
    That being said, it does indeed work now, Fizz must recently have changed or fixed it.
    I apologize for the confusion, however, there was no intention to mislead. The Fizz system clearly stated before that I couldn't transfer data between my own lines.

    The data sharing between different phone numbers from the same account was available since long time ago, probably since the beginning of Fizz. I am using it for almost 4 years already. Not sure where did you find the "The Fizz system clearly stated before that I couldn't transfer data between my own lines."

  • G225 code IRSGE
    G225 code IRSGE Posts: 6,023 ✭✭

    35$ finish today 30 april 2025 normaly.