Single perk for 2 lines?

Mohamad F.
Mohamad F. Posts: 3 ✭✭
in Your Fizz Account

Hi all, I have two lines on my account and both lines have phones that seem incompatible with volte (confirmed via test call and settings check). I noticed I have Perks for purchasing a phone from fizz (30%, 100 off, etc). When I chose one and went ahead with the order, it was shown in the order screen and I completed the purchase. For the second line I noted the perk was still showing in the benefizz section but does not show up in the order screen. Any ideas how to make it work in my case? The idea here is to get two same phones with same price I guess. Any thoughts would be much appreciated.

Answers

  • popfizz
    popfizz Posts: 400 ✭✭
    edited April 29

    According to this FAQ about perks, perks are one-time use. If you have more than one plan in your account, you’ll be able to choose which plan will benefit from your perk.

  • elena code xzi4t
    elena code xzi4t Posts: 11,668 ✭✭

    A perk can be used only once, but ask the support to give you a second one for the second phone

  • Mark123_2024
    Mark123_2024 Posts: 6,453 ✭✭

    You should ask someone from the support team but taking into account that the prices are so high I guess you can buy as many you want. The perks are allowed to use only one time.

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