DDNS issue

dimar
dimar Posts: 4 ✭✭
in Internet
I'm trying to configure DDNS on the Fizz router. I tried dynudns, duckdns.org, and another free ddns service on top of the list. It always gives me [ERROR] Failed connect to DDNS server, please wait a moment and try again. I've setup DDNS on many routers and never had this issue. Is this some kind of bug with Fizz router?

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 11,526 ✭✭
    edited April 6

    Hi @dimar

    I use my personal router with Fizz, but ensure all required fields are accurately completed. Check this https://forum.fizz.ca/en/discussion/2642064/ddns-is-working

    Probably you should contact the support https://fizz.ca/en/support

    edit: I read a different post from the forum, it seems that it is a problem with the Fizz's modem

  • G225 code IRSGE
    G225 code IRSGE Posts: 5,896 ✭✭

    Hi personal router is the best for more setting.

  • dimar
    dimar Posts: 4 ✭✭
    Thank for replies. I understand that personal router would be a decent solution, but Fizz router already offers a decent list of DDNS providers, more than most other routers. I just wish the feature would function. I requested tech support to escalate this to the engineering team, and I also asked for HTTP based custom DDNS feature.
  • G225 code IRSGE
    G225 code IRSGE Posts: 5,896 ✭✭
    https://forum.fizz.ca/en/discussion/comment/7005020#Comment_7005020

    Nice!

    …………………

  • yuzumi
    yuzumi Posts: 112 ✭✭
    https://forum.fizz.ca/en/discussion/comment/7004940#Comment_7004940

    Thank you, always good to know such things should you encounter the same issue one day 🙏

  • imeric
    imeric Posts: 2 ✭
    any updates on this?
  • mrsaintj
    mrsaintj Posts: 3 ✭✭
    edited April 19

    You're not alone—many users have reported issues setting up DDNS on Fizz (Hitron CODA or Sercomm) routers. The "[ERROR] Failed connect to DDNS server" issue is commonly related to how the router firmware handles DDNS updates, and some firmwares simply don't support third-party services well (or at all). That said, here's how you can try using No-IP with your Fizz router, along with some workarounds in case the native router DDNS setup doesn't work.

    Sign Up
    Create a Free No-IP Account
    Go to https://www.no-ip.com
    Click Sign Up and create an account.
    Confirm your email address.

    Configure
    Log in to your No-IP dashboard.
    Go to Dynamic DNS > Add a Hostname.
    Choose a hostname (e.g., myfizzhome.ddns.net) and leave the IP as-is (it will auto-detect your IP).
    Click Create Hostname.

    Workaround
    Instead of relying on the router, run a DDNS updater on a local device, like a PC, Raspberry Pi, or NAS.

    Using No-IP's Dynamic Update Client (DUC) on Windows/Mac/Linux:
    Download from https://www.noip.com/download
    Install the DUC software.
    Log in with your No-IP credentials.
    Select the hostname you want to update.
    Keep the client running in the background (set it to auto-start).

    This approach bypasses the router completely and updates your IP directly from your device to No-IP.

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