How to find the zones and what countries are included in these zones

Rushure
Rushure Posts: 2 ✭
in My Mobile
Fizz's instructions are not helpful. The travel add on only allows for a specific country to be named in the field for purchasing the add on. So I check the instructions and they say that the zones can be found in the Pay as You Go section of Manage. First off, there is no subheader called Pay as You Go in my account. But checking every header in Manage, the Wallet has a Pay as You Go section. However I see on the top of the Wallet states This Feature is Not Available in Your Region. Chat help tells me that this is only available on Quebec. So how do I find out what are the zones and what countries are included in them.

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 11,280 ✭✭
    edited April 5

    Hi @Rushure

    At the moment only the support can tell you, since they remove this information for normal user https://fizz.ca/en/support

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 127 ✭✭

    Zones for Travel-Addons and some Pay as you go options have recently disappeared from the website. I am not aware of any official communication from Fizz as to what that means exactly.

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