Was the referral bonus tied to my first plan?

Rick606
Rick606 Posts: 7 ✭
edited December 18 in Welcome and join

I opened a new Fizz mobile account Friday. I also used a friend's referral code when I signed up.
I didn't Port my number in, because I wanted to try the service. The service is great. I have now unsubscribed from said plan, and am currently awaiting a refund.

Now that I'm ready to transfer my other provider mobile phone number over to Fizz. Will I lose my referral bonus from the code I used when I signed up last Friday?

Was that referral code that I used to sign up on Friday tied to the plan that I just unsubscribed from? Or does it automatically transfer over to the new plan that I'm about to start?

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 8,996 ✭✭
    Answer ✓

    Hi @Rick606

    Yes, the referral code can only be used when activating the first plan on an account.


    In your situation, you would need to open a new account (using a different email), after which you can use a referral code when activating the first plan. If you have a physical SIM, you can reuse it as long as it is not associated with an active plan.

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 3,951 ✭✭
    edited December 17

    Hi, if you clicked to unsubscribe completely without keeping the $7 base then yes you lose the premium.

    Open a new profile with the bonus code to get both of you the $35.

    The names of other communication companies are forbidden on the forum.

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,396 ✭✭
    edited December 17

    Not only you will lose your refferal bonus but your friend will lose it as well because you didn't stayed for 2 billing cycles.

  • Rick606
    Rick606 Posts: 7 ✭
    Thank you everyone! I'll sign up with a new email
This discussion has been closed.

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