lost phone

jorgeoliveira Posts: 1 ✭✭

November 20 edited November 22 in My Mobile

hi lost my phone and need new sim card do i just order one can i keep same number ?

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Answers

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  elena code xzi4t Posts: 8,436 ✭✭

  November 20 edited November 20

  Hi @jorgeoliveira

  Yes you can, check this link https://fizz.ca/en/faq/found-mobile you will find all the information

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  BlueGiant_L57D2 Posts: 6,537 ✭✭

  November 20

  Hi @jorgeoliveira,

  You can order a new sim card.

  https://fizz.ca/en/faq/found-mobile

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  G225 code IRSGE Posts: 3,400 ✭✭

  November 20 edited November 20

  https://forum.fizz.ca/en/discussion/2656428/lost-phone

  Don't forget to lock the SIM in your account in case of theft.

  If location on the phone is turned on, you can try to locate it.

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  BradDoell Posts: 184 ✭✭

  November 20

  
  Hi @jorgeoliveira

  Yes you can keep your phone number. It would be quicker to pick up a new SIM card at a local store.

  Here is a link to the locations

  https://fizz.ca/en/participating-stores/sim-card#stores

  Cheers,

  Brad

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  Rastin Posts: 74 ✭✭

  November 20

  I would recommend picking one up at a circle k since the post office strike is going on. Will not come in the mail till it ends.

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