New Internet plan

Posts: 5 ✭✭
edited September 2024 in Internet

Hello,

I have an internet plan now. But I want to upgrade to a plan with faster speed and lower monthly cost. What should I do?

Thanks

Maryam

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Best Answer

  • Posts: 11,670 ✭✭
    Answer ✓

    To change your plan

    1. Go to My Plans in your Fizz account. 
    2. Scroll to the plan you wish to change. 
    3. Click on Manage > Adjust your plan
    4. Choose your new speed. You will see your new monthly fee in the box below. 
    5. When you like what you see, save. Changes take effect at the start of your next payment cycle
       

    Good to know: When you change your plan, you don't lose your rewards. For example, the My Rewards upgrade for dollars off the price of your plan, or the one for free mobile data every month will continue to apply to your new plan.

    Important – Any change to your plan must be made in accordance with the plan change policy detailed on .  https://fizz.ca/en/plan-change-policy

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