Cannot start new chat with agent

FIZZuser Posts: 2 ✭✭

August 2024 edited August 2024 in Your Fizz Account

When I try to reach with an agent, it seems like I'm stuck in the previous chat and unable to be redirected to an agent. How can I fix this? Thanks

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Best Answer

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  wenhan Posts: 2,439 ✭✭

  August 2024 Answer ✓

  that is fine. just continue and talk to them about the new issue when someone connects

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Answers

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  Mark123_2024 Posts: 8,416 ✭✭

  August 2024

  https://forum.fizz.ca/en/discussion/2653983/cannot-start-new-chat-with-agent

  Just right in the chat bar your new issue.

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