Hello, I would like to change my plan and I got this message:"contact us by chat" ,what should I do?

Mahnoosh
Mahnoosh Posts: 3 ✭✭
edited June 28 in Your Fizz Account

Hello, I would like to change my plan and I got this message:"contact us by chat" ,what should I do?

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 8,436 ✭✭
    Answer ✓

    Hi @Mahnoosh

    I never saw that message, I can only tell you that you cannot change your plan 108 hours (4.5 days) before the next billing cycle. Is this your case?

    To contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

Answers

  • BeakBird
    BeakBird Posts: 3,587 ✭✭
    edited June 26

    You can contact the chat by logging in to your account and from the menu select help - support - chat with an agent - chat.

  • Mahnoosh
    Mahnoosh Posts: 3 ✭✭

    Thank you, I will contact FIZZ by chat

This discussion has been closed.

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