Hello, I would like to change my plan and I got this message:"contact us by chat" ,what should I do?
Mahnoosh
Posts: 6 ✭✭
Hello, I would like to change my plan and I got this message:"contact us by chat" ,what should I do?
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Best Answer
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Hi @Mahnoosh
I never saw that message, I can only tell you that you cannot change your plan 108 hours (4.5 days) before the next billing cycle. Is this your case?
To contact the support,
Contact us, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.0
Answers
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You can contact the chat by logging in to your account and from the menu select help - support - chat with an agent - chat.
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Thank you, I will contact FIZZ by chat
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