DDNS is working ?
Hi Fizz,
The internet connection is working now, today is my first day as a customer of FIZZ.
I'm trying to setup DDNS, after provide everything (default@duckdns.org) and click button 'Save Changes', it returns error:
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[ERROR]
Please fill in the DDNS form !
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Am I missing something ?
Thanks.
Best Answer
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            @Lei On my knowledge you don't have any telnet or ssh Regarding the DDNS is your provider on the list? 0
Answers
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            Hi @Lei Probably you missed some information, can you post an image, deleting the informations 0
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            And other question: does the modem provide telnet interface (telnet 192.168.0.1 does not work.). 0
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            Try to use public dns? Google 8.8.8.8 & 8.8.4.4 Try a full reset of the modem: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it#6 ...if in doubt you can always contact support: https://fizz.ca/en/support 0
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            The DDNS is not a DNS is a dynamic DNS different story 0
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            @Jess_i88b6 please view the screenshot, I replaced all sensitive data with 'x': 0
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            You should also have the service provider as custom, can you try to use it and put this format on the custom field https://www.duckdns.org/update?domains={YOURVALUE}&token={YOURVALUE}0
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            @Jess_i88b6 not sure I understand it, no option 'custom' as a service provider, is it what you mean ? 0
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            I'm using duckdns.org for my previous modem, it's working fine, it's ok to switch to another one if some of them in the list are free, any suggestions ? thanks. 0
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            Yes I meant that For curiosity can you try to set a dyndns.org with fake informations on the modem to see if you can save it 0
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            Try 'dyndns.org' with fake data: And then get error: "Failed connect to DDNS server, please wait a moment and try again." Then I try 'duckdns' again, get same error: 0
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            @Jess_i88b6 please view messages above, thanks. 0
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            At least it seems to try to save them with dyndns, since they tried them 0
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            @Jess_i88b6 The settings get stored, but always error: Failed connect to DDNS server, please wait a moment and try again. is it possible that is modem issue ? 0
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            Is the 'Host Name' a domain name on duckdns.org, e.g. leiyang.duckdns.org. ? @Jess_i88b6 0
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            Didn't you take the Fizz modem? It's easy to configure and no charge no activation fee. 0
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            The hostname is the machine name, therefore, the second 0
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            Try host name leiyang without duckdns.org 1
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            Any news on this? 0
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            @Andrei_ref_R7VK1 'leiyang' without duckdns.org does not work, did you try it before ? 0
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            @Amr_XZI4T No 0
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            I have the same issue. I think I understand the source of the bug. The form takes username/password for every ddns except duckdns. The username/passwords fields are shown/hidden depending on service provider selected. But when we hit save, it checks for username/password (even for duckdns), if you fill them for any other provider and then change for duckdns, it sends username/password so the error is different, it will fail the connection after few seconds. 1







