Mobile data is not working

dchang83
dchang83 Posts: 6 ✭✭
edited April 7 in My Mobile
I am new to fizz, just registered yesterday. I am able to receive incoming calls, however my mobile data is not working whenever I take it off Wi-Fi

Answers

  • Mark123_2024
    Mark123_2024 Posts: 4,822 ✭✭

    Check again your plan if you have data included.

  • Pascal
    Pascal Posts: 7,438 ✭✭

    Hi @dchang83

    Did you verify if you have some data available on your plan? If you used everything, you can ask some data to community to Data Gifting section https://forum.fizz.ca/en/categories/data-gifting

  • dchang83
    dchang83 Posts: 6 ✭✭
    > @Mark123_2024 said:
    > Check again your plan if you have data included.

    Hi there, yes my plan includes 10Gb of data. I connected with chat and got the issue resolved
  • dchang83
    dchang83 Posts: 6 ✭✭
    > @Pascal said:
    > Hi @dchang83
    > Did you verify if you have some data available on your plan? If you used everything, you can ask some data to community to Data Gifting section

    I have data, just the APN had to be setup specifically, also had to turn on roaming for things to work.
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