Modem
Best Answer
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Hi @Choloo
When you close the internet plan you must return the modem, if the modem is not returned you will charged 225$
You have 15 days following the date you unsubscribe to return your Fizz Wi-Fi modem (and its power cable) to us. Failure to do so means you will be automatically charged the amount of $225, plus applicable taxes. If you are charged this amount but do end up sending us back the modem, then no worries, you will be automatically refunded.
Here the guide
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Answers
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Hi @Choloo
The modem will be reimbursed when Fizz distributor : Groupe AFFI Logistique, will receive the modem and scan the barcode on the modem.
Have a nice day
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Choloo, contact Fizz for that! https://fizz.ca/en/support
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When it's returned to them it will be reversed.
If you open another account you should have received a second modem automatically0
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