After reset the wifi works and one Ethernet connection. The two other connections doesn’t work.
Enable residential gateway function
neacsuadri
Posts: 10 ✭✭
I have disabled by error. How can enable residential gateway function. I don’t have internet at home. No wifi no Ethernet. Thanks
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Best Answer
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Thank you all for your help point everything it’s OK now
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Answers
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I have restored the modem and it works for ethernet, but I'm not able to connect to 192.168.0.1. I need to enable my wifi.
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Hi @neacsuadri are you able to connect the modem using the wifi? If you have a mobile phone, download the app and try to connect the modem with it. Did you try to reset the modem? You can always contact the support, https://fizz.ca/en/solutions and click on the icon in the bottom right part of the page
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Did you change your password? Make sure you enter the good password for wifi
If your password is ok, contact customer support. You already did all you can
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After reset the wifi works and one Ethernet connection. The two other connections doesn’t work.
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Do you know why only one Ethernet connection works? It’s strange because I didn’t touch the modem ports.
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Did you try all the Ethernet with the same cable and device? Do you see any light on the Ethernet port? When you connect the cable, the computer is showing some icon? Which OS are you using?
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Not yet, I use Windows 10
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You are welcome and don't hesitate if you have another question
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Perfect that everything went back to the normality
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This discussion has been closed.