Joining the beta test without changing current number

haetal1
haetal1 Posts: 2 ✭✭
edited January 10 in My Mobile

Hi.

I've been used the FIZZ several years in Quebec and recently I moved to Alberta.

I want to join the beta plan but I want keep current number(quebec).

If I purchase a new SIM, is it possible? or How to do?

Is there anyone to explain detailly?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,864 ✭✭
    edited January 5 Answer ✓

    Hi @haetal1

    You cannot join the beta testing with a Quebec number

    But you can always contact the support

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

Answers

  • crimsona
    crimsona Posts: 13 ✭✭

    It's not possible. You'll have to get a new number. Even BC and ab area codes outside of the Fizz area can't be ported

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