Internet Thinks It is Not in Alberta

k99
k99 Posts: 4 ✭✭
edited December 2023 in My Mobile
I am unable to watch sports on my cell phone. It thinks that I am not in Alberta and I am getting regional restrictions. Any idea how to fix this?

Best Answer

  • crimsona
    crimsona Posts: 13 ✭✭
    Answer ✓
    > @k99 said:
    > I am unable to watch sports on my cell phone. It thinks that I am not in Alberta and I am getting regional restrictions. Any idea how to fix this?

    Alberta and BC beta data is routing through Quebec, going to need a local wifi or VPN to get around it

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,864 ✭✭

    Hi @k99

    Probably you will receive an IP from quebec, Fizz should modify this (if this is the case)

    You can use a VPN (if you have one)


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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