50GB plan increase ?

Normster
Normster Posts: 70 ✭✭
edited September 2023 in My Mobile

i signed up to the 50GB plan last black friday for 47$.

Today i signed in and saw my next cycle amount increased to 67.90$ !!!

What can i do? I sent a message via messanger / instagram with no reply.

anyone else saw this ?

thanks,

Best Answer

Answers

  • kokoboko
    kokoboko Posts: 360 ✭✭

    where do you see that ? it s weird

  • Os_DJEOK
    Os_DJEOK Posts: 6 ✭✭

    I have a similar problem. I chatted w/ customer service and they opened a ticket for me. It's been almost a week and it's still unresolved on my end. Also, we are not alone, on Reddit many users are having similar issues after the "unboxing" of Fizz revamped new graphics. I would suggest to contact them to let them know your pricing changed.

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,023 ✭✭

    Indeed, it's a display error. I have the same issue. The amount withdrawn from my credit card didn't change, so nothing to worry about. You can open a ticket yourself, go to

    Settings > Contact forms> Submit a complaint

  • YTH
    YTH Posts: 37 ✭✭

    My next circle amount is also larger than normal.

This discussion has been closed.