motorola one 5g ace

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Jackson L. #12844
Jackson L. #12844 Posts: 7 ✭✭
edited August 2023 in Phones

Is this phone supported on fizz with volte?

Best Answer

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 6,524 ✭✭
    Answer ✓
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    Looks like you are good to go.

    You can try to enter this code *#*#4636#*#* (don't change anything) and check for something like VoLTE Provisioned ON

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,094 ✭✭
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  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 6,835 ✭✭
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    List of phones certified VoLTE with Fizz 

     

    Apple
    • iPhone 7 and 7 plus
    • iPhone 8 and 8 plus
    • iPhone X
    • iPhone XS and XS Max
    • iPhone XR
    • iPhone 11, 11 Pro and 11 Pro Max
    • iPhone SE (2nd and 3rd generation)
    • iPhone 12 mini, 12, 12 Pro and 12 Pro Max
    • iPhone 13 mini, 13, 13 Pro and 13 Pro Max
    • iPhone 14, 14 Plus, 14 Pro and 14 Pro Max

     

    Google
    • Pixel 4a 5G
    • Pixel 5
    • Pixel 6, 6 Pro and 6a
    • Pixel 7, 7 Pro and 7a

     

    Motorola
    • Moto G 5G
    • Moto G Stylus 5G
    • Moto G pure
    • Motorola Razr+ 2023
    • Motorola Moto G 5G 2023
    • Motorola Moto G Play
    • Motorola Moto G Stylus 5G 2023

     

    Samsung
    • Galaxy A12
    • Galaxy A52
    • Galaxy A03s
    • Galaxy A13
    • Galaxy A14
    • Galaxy A53
    • Galaxy A54 5G
    • Galaxy S20 FE 5G
    • Galaxy S21 FE 5G
    • Galaxy S21 5G, S21+ 5G and Galaxy S21 Ultra 5G
    • Galaxy S22 5G, S22+ 5G and Galaxy S22 Ultra 5G
    • Galaxy S23, S23+ and Galaxy S23 Ultra
    • Galaxy Z Flip3 5G
    • Galaxy Z Fold3 5G
    • Galaxy Z Flip4 5G
    • Galaxy Z Fold4 5G
    • Galaxy X Cover Pro 6

     

    TCL
    • TCL 20S
    • TCL 20 Pro 5G
    • TCL Flip
    • TCL 30 XE
    • TCL 30 5G
    • TCL 40 XE 5G

     

  • kokoboko
    kokoboko Posts: 329 ✭✭
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    who has time can take a look at Lineage 20.

  • Ride S.
    Ride S. Posts: 19 ✭✭
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    lol very funny

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,368 ✭✭
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    It doesn't seem to be supported by looking at the list

  • kokoboko
    kokoboko Posts: 329 ✭✭
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    mine is not having volte with official motorola updates......confirm

  • Bruno L. #21861
    Bruno L. #21861 Posts: 2 ✭✭
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    Videotron states that the Motorola One 5G Ace is VoLTE compatible. Chatting with FIZZ on this subject brought no answers whatsoever. What makes a phone VoLTE compatible?

  • Bruno L. #21861
    Bruno L. #21861 Posts: 2 ✭✭
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    And Bell tells me the same thing (Moto One 5G Ace is compatible). Seems that if your phone connects automatically to the LTE network, it should be automatically VoLTE ready, at least for Android version 11 and up... I'll get the sim card, plug it up, if it doesn't work I'll regrettably leave FIZZ

  • elena code xzi4t
    elena code xzi4t Posts: 4,690 ✭✭
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    If they add some of them, probably they will add the other too

  • Jackson L. #12844
    Jackson L. #12844 Posts: 7 ✭✭
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    Thanks for the information.

    After I posted this question on the forum, I chatted to Fizz support and they said that the list is being updated with more volte compatible phones. No ETA.

    Afterwards, I ordered and received a volte sim from Fizz. I activated it and it works for my moto one 5g ace. I can see from the icon on the top right corner that the phone is connected to LTE+.

    Does anyone know how I can check whether the phone is actually using volte?

  • Jackson L. #12844
    Jackson L. #12844 Posts: 7 ✭✭
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    Thanks, Andrei. I found the VoLTE Provisioned under Phone Info and this setting is turned OFF. It is also greyed out so I don't have the ability to turn it ON.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,094 ✭✭
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    You need to have the LTE during the call

    This means that your phone was not provisioned (therefore it doesn't have the configuration to use the VoLTE) and you cannot enable, since you need the configuration (like an email)

  • Jackson L. #12844
    Jackson L. #12844 Posts: 7 ✭✭
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    Thanks for the interpretation.

    Would it be Fizz or Motorola that provides the configuration file? Am I mistaken that the VoLTE sim card should provide the proper configuration?

This discussion has been closed.