Have changed my sim card an am not able t receive text messages plz help

Hi @NTAKIRUTIMANA

Have you restart your phone?

Do you use an iPhone?

When did you replace the SIM?

Here we are users, you can always contact the support

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Tot can try to reinsert your card