SIM
Dear FIZ peeps
Is that a SPAM ?
Votre carte SIM doit être changée.
Le réseau 3G que votre carte SIM actuelle utilise est voué à disparaître et tout appel passera alors par le réseau LTE grâce à la VoLTE1. Vous devez donc changer votre carte SIM.
Une nouvelle carte SIM GRATUITE compatible avec la VoLTE vous attend pour:
I received that in my mail box today
Thanks
Best Answers
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No, it's not spam... you can proceed ordering the new sim for free to get volte service! Enjoy!
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not a spam you have to order it. https://zone.fizz.ca/dce/customer-ui-prod/simcard/free-order?step=quantity
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I don't think it's spam, you can contact support just to confirm maybe!
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Answers
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Fizz is migrating their user to VoLTE technology therefore, if you subscribe before may 2022, it can be that
You can order the new SIM for free https://zone.fizz.ca/dce/customer-ui-prod/simcard/free-order?step=quantity
Check this guide too https://fizz.ca/en/faq/why-volte-important
Your SIM card connects your phone to the Fizz LTE network. A VoLTE compatible SIM card is therefore required. This SIM card shows a red lightning bolt icon.
For the mobile members who currently do NOT have a SIM card with a red lightning bolt, Fizz will make sure that each of them gets a FREE VoLTE compatible SIM card.
If you are one of these members, you'll receive an email invitation to order your free VoLTE compatible SIM card. Important: Invitations will be sent out in batches over several months, so no worries if you don’t get yours right away.
Once ordered, allow approximately two weeks to receive your new SIM card by mail, along with the instructions to associate it with your Fizz mobile plan.
Good to know: To see the confirmation of your SIM card order, go under My parameters > Transaction history > All transactions.
Changing your SIM card for a VoLTE compatible one will not impact your plan or phone number.
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thank you so much for this
have a great day
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