DDNS is working ?

Posts: 21 ✭✭

Hi Fizz,

The internet connection is working now, today is my first day as a customer of FIZZ.

I'm trying to setup DDNS, after provide everything (default@duckdns.org) and click button 'Save Changes', it returns error:

-----------------

[ERROR]

Please fill in the DDNS form !

------------------

Am I missing something ?

Thanks.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Best Answer

  • Supreme Geek 5/510🔥 Posts: 14,533 ✭✭
    edited June 2023 Answer ✓

    @Lei On my knowledge you don't have any telnet or ssh

    Regarding the DDNS is your provider on the list?

Answers

  • Supreme Geek 5/510🔥 Posts: 14,533 ✭✭
    edited June 2023

    Hi @Lei

    Probably you missed some information, can you post an image, deleting the informations

  • Apprentice 3/5 Posts: 21 ✭✭

    And other question: does the modem provide telnet interface (telnet 192.168.0.1 does not work.).

  • Supreme Geek 5/5163🔥 Posts: 5,694 ✭✭
    edited June 2023

    Try to use public dns?

    Google 8.8.8.8 & 8.8.4.4

    Try a full reset of the modem:

    https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it#6


    ...if in doubt you can always contact support: https://fizz.ca/en/support

  • Supreme Geek 5/510🔥 Posts: 14,533 ✭✭

    The DDNS is not a DNS is a dynamic DNS different story

  • Apprentice 3/5 Posts: 21 ✭✭

    @Jess_i88b6 please view the screenshot, I replaced all sensitive data with 'x':

    Screenshot 2023-06-24 at 2.09.59 PM.png


  • Supreme Geek 5/510🔥 Posts: 14,533 ✭✭
    edited June 2023

    @Lei

    You should also have the service provider as custom, can you try to use it and put this format on the custom field

    https://www.duckdns.org/update?domains={YOURVALUE}&token={YOURVALUE}
    


  • Apprentice 3/5 Posts: 21 ✭✭

    @Jess_i88b6 not sure I understand it, no option 'custom' as a service provider, is it what you mean ?

    Screenshot 2023-06-24 at 2.21.05 PM.png


  • Apprentice 3/5 Posts: 21 ✭✭

    I'm using duckdns.org for my previous modem, it's working fine, it's ok to switch to another one if some of them in the list are free, any suggestions ? thanks.

  • Supreme Geek 5/510🔥 Posts: 14,533 ✭✭
    edited June 2023

    @Lei

    Yes I meant that

    For curiosity can you try to set a dyndns.org with fake informations on the modem to see if you can save it

  • Apprentice 3/5 Posts: 21 ✭✭

    Try 'dyndns.org' with fake data:

    Screenshot 2023-06-24 at 2.47.10 PM.png

    And then get error: "Failed connect to DDNS server, please wait a moment and try again."

    Then I try 'duckdns' again, get same error:

    Screenshot 2023-06-24 at 2.53.51 PM.png


  • Apprentice 3/5 Posts: 21 ✭✭

    @Jess_i88b6 please view messages above, thanks.

  • Supreme Geek 5/510🔥 Posts: 14,533 ✭✭

    At least it seems to try to save them with dyndns, since they tried them

  • Apprentice 3/5 Posts: 21 ✭✭

    @Jess_i88b6 The settings get stored, but always error:

    Failed connect to DDNS server, please wait a moment and try again.

    is it possible that is modem issue ?

  • Apprentice 3/5 Posts: 21 ✭✭

    Is the 'Host Name' a domain name on duckdns.org, e.g. leiyang.duckdns.org. ? @Jess_i88b6

  • Big Geek 3/5 Posts: 374 ✭✭

    Didn't you take the Fizz modem? It's easy to configure and no charge no activation fee.

  • Supreme Geek 5/510🔥 Posts: 14,533 ✭✭

    The hostname is the machine name, therefore, the second

  • Supreme Geek 5/5164🔥 Posts: 9,392 ✭✭
    edited June 2023

    Try host name leiyang without duckdns.org

  • Supreme Geek 5/5164🔥 Posts: 11,766 ✭✭

    Any news on this?

  • Apprentice 3/5 Posts: 21 ✭✭

    @Andrei_ref_R7VK1 'leiyang' without duckdns.org does not work, did you try it before ?

  • Apprentice 3/5 Posts: 21 ✭✭
  • Apprentice 1/5 Posts: 3 ✭✭

    I have the same issue.

    I think I understand the source of the bug. The form takes username/password for every ddns except duckdns.

    The username/passwords fields are shown/hidden depending on service provider selected.

    But when we hit save, it checks for username/password (even for duckdns), if you fill them for any other provider and then change for duckdns, it sends username/password so the error is different, it will fail the connection after few seconds.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In

Daily leader

avatar daily leader

benny69

Apprentice 1/5

Daily score : 55 pts

Goal : 1/47

Activity feed

  • benny69

    @benny69

    got the badge Apprentice 1/5ago 1 h

    50 points

  • benny69

    @benny69

    has joined the communityago 1 h

    5 points

  • Vachon18

    @Vachon18

    got the badge Geek 2/5ago 2 h

    50 points

  • James077

    @James077

    got the badge Apprentice 2/5ago 5 h

    50 points

  • Creigh

    @Creigh

    got the badge Apprentice 1/5ago 7 h

    50 points

Page 1

Top contributors

this week

  • Fizz_GXCUO

    @Fizz_GXCUOApprentice 1/5

    1066pts

  • SR_WWZ9E

    @SR_WWZ9EApprentice 1/5

    125pts

  • DeepCW

    @DeepCWApprentice 1/5

    89pts