dns problem, did you try to use public dns?
Google 8.8.8.8 &
DDNS is working ?
Hi Fizz,
The internet connection is working now, today is my first day as a customer of FIZZ.
I'm trying to setup DDNS, after provide everything (default@duckdns.org) and click button 'Save Changes', it returns error:
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[ERROR]
Please fill in the DDNS form !
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Am I missing something ?
Thanks.
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Best Answer
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@Lei On my knowledge you don't have any telnet or ssh
Regarding the DDNS is your provider on the list?
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Answers
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Hi @Lei
Probably you missed some information, can you post an image, deleting the informations
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And other question: does the modem provide telnet interface (telnet 192.168.0.1 does not work.).
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Try to use public dns?
Google 8.8.8.8 & 8.8.4.4
Try a full reset of the modem:
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it#6
...if in doubt you can always contact support: https://fizz.ca/en/support
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The DDNS is not a DNS is a dynamic DNS different story
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You should also have the service provider as custom, can you try to use it and put this format on the custom field
https://www.duckdns.org/update?domains={YOURVALUE}&token={YOURVALUE}0 -
@Jess_i88b6 not sure I understand it, no option 'custom' as a service provider, is it what you mean ?
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I'm using duckdns.org for my previous modem, it's working fine, it's ok to switch to another one if some of them in the list are free, any suggestions ? thanks.
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Yes I meant that
For curiosity can you try to set a dyndns.org with fake informations on the modem to see if you can save it
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Try 'dyndns.org' with fake data:
And then get error: "Failed connect to DDNS server, please wait a moment and try again."
Then I try 'duckdns' again, get same error:
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@Jess_i88b6 please view messages above, thanks.
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At least it seems to try to save them with dyndns, since they tried them
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@Jess_i88b6 The settings get stored, but always error:
Failed connect to DDNS server, please wait a moment and try again.
is it possible that is modem issue ?
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Is the 'Host Name' a domain name on duckdns.org, e.g. leiyang.duckdns.org. ? @Jess_i88b6
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Didn't you take the Fizz modem? It's easy to configure and no charge no activation fee.
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The hostname is the machine name, therefore, the second
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Try host name leiyang without duckdns.org
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Any news on this?
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@Andrei_ref_R7VK1 'leiyang' without duckdns.org does not work, did you try it before ?
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@Amr_XZI4T No
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I have the same issue.
I think I understand the source of the bug. The form takes username/password for every ddns except duckdns.
The username/passwords fields are shown/hidden depending on service provider selected.
But when we hit save, it checks for username/password (even for duckdns), if you fill them for any other provider and then change for duckdns, it sends username/password so the error is different, it will fail the connection after few seconds.
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