Troubleshoot options

alg · May 2023

My router had different blinking lights recently and I encountered an internet connection issue. I thought a Fizz community member could provide links to some troubleshoot options for a router and in case this occurs again.

Jess_i88b6 · May 2023

Hi @alg

for sure https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it

Derr · May 2023

I cannot help you with that but have you tried to make a research in older posts? Sometimes it's helpful...

Sébastien code ZXEL1 · May 2023

@alg

it should be noted that they cut tree branches which could cause this problem due to ice

FizzyFizz JQMPM · May 2023

Jess_i88b6

May 1, 2023

Hi @alg
for sure https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it

I would try with the link provided by Jess. If it doesn't solve it, try contacting customer support

Sébastien code ZXEL1 · May 2023

let us know if it works

FizzyFizz JQMPM · May 2023

Any update?

alg · May 2023

Yes this worked, thanks

Sébastien code ZXEL1 · May 2023

good news..........

Derr · May 2023

Happy to see that!

FizzyFizz JQMPM · May 2023

https://forum.fizz.ca/en/discussion/comment/6694922#Comment_6694922

Great! Happy for you!

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