Number cannot be transferred from Telus

TheEvilDonut
TheEvilDonut Posts: 24 ✭✭

Hello all.

So I got my SIM card from Fizz today and went ahead to activate it and initiate the transfer process.

I got the text from Telus asking to confirm the number transfer but at the exact same time I got and email from Fizz stating that my number cannot be transferred. I have no outstanding balance with Telus and my account is a pure cellular account (not a landline or VOIP).

I am currently in chat and have been at position #1 in the chat queue for over an hour.

Anyone ever had this kind of situation before?

«1

Answers