My network is fluctuating a lot today. Anybody having same issue in Cote saint Luc, Montreal?

Posts: 1 ✭✭
edited April 2023 in Internet

Continuous On-Off going on and hampering my work.

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Best Answer

  • Supreme Geek 5/510🔥 Posts: 14,533 ✭✭
    edited April 2023 Answer ✓

    Hi @palak

    If I may suggest waiting a couple of days before reporting, probably they are still fixing the cables in your sector.

    However, if you don't see anyone around your habitation (in a ~ 1000m radius) fixing the videotron cables, you can signal the problem to the support. They can monitor your signal remotely.

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

Answers

  • Supreme Geek 5/5163🔥 Posts: 8,290 ✭✭

    residential internet surely who are in the area for repair

  • Supreme Geek 5/5163🔥 Posts: 8,290 ✭✭

    surely who removes branches in the wires

  • Big Geek 3/5 Posts: 471 ✭✭

    I've heard people complaining about all networks in the last couple days, so it is not just Fizz.

  • Supreme Geek 5/596🔥 Posts: 6,948 ✭✭

    I agree, networks are gonna be unstable for a while I guess…

  • Supreme Geek 5/5154🔥 Posts: 7,421 ✭✭

    Yeah it will need some time to stabilize probably... I would check with customer service anyway

  • Supreme Geek 5/596🔥 Posts: 6,948 ✭✭

    Good idea...

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