Service
Answers
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Please let me know what to do?
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When did this start?
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I can’t receive any calls on my phone. Why?
Is the "Do not disturb" option active?
Is your phone on the Fizz network?
Test using a different mobile phone
Is your number being transferred to Fizz?
https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone
I can’t send or receive text messages (SMS). Why?
Make sure your plan includes text messages
Do you use a native application?
Have you reached maximum capacity?
Is the phone blocking text messages?
Install the most recent software update
The number to the SMSC is configured ok?
Test using a different mobile phone
if it persists contact the green bubble support at the bottomhttps://fizz.ca/en/support
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I would recommend looking at a different plan and opening a ticket with customer service which can be done by going into settings :)
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Also maybe it’s just the weather, many towers are down right now because of it. Maybe it’s temporary
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Contact the support by opening a ticket!
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Is it fixed?
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You should submit the issue to the customer service
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Maybe they did
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We will never find out probably...
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It should be mandatory for posters looking for help to give feedback!!
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Yeah I agree honestly
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It can help others with the same issues...
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Yeah! Like explaining how the things evolved.. it could be very helpful
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Yes, exactly
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